Shipping

Shipping Policy

At Menocurve, we do everything possible to ensure your order is prepared carefully and delivered as quickly as possible.

Because we work with multiple fulfillment partners to guarantee product availability and quality, shipping times may vary slightly depending on stock levels.

 

Shipping Locations

Our products are shipped from our fulfillment warehouses located in:

  • United States

  • United Kingdom

  • Hong Kong

The shipping origin depends on:

  • Product availability

  • Size and color selected

  • Current stock levels at the time of purchase

It is possible that your order is shipped from a warehouse outside your country to ensure you receive the correct item without delay.

Order Processing Time

All orders are processed within 1–2 business days.

During this time:

  • Your order is verified

  • Items are prepared and quality-checked

  • Tracking information is generated

Orders placed on weekends or holidays are processed on the next business day.

Shipping Time

Once your order has been processed and shipped, delivery typically takes:

5–10 business days

➡️ Total estimated delivery time: 7–12 business days

Please note that delivery times are estimates and may vary due to:

  • Carrier delays

  • Customs clearance

  • High-demand periods

Tracking Information

As soon as your order ships, you will receive a tracking number by email.

Tracking updates may take 24–72 hours to appear, depending on the carrier.

If you have not received tracking information after 3 business days, please contact us at contact@menocurve.com.

Customs, Duties & Taxes

Customs duties, taxes, or import fees (if applicable) are determined by local authorities and are the responsibility of the customer.

Menocurve is not responsible for delays caused by customs processing.

Lost, Delayed or Stolen Packages

Once your order has been handed over to the carrier, Menocurve is not responsible for:

  • Delays caused by the shipping carrier

  • Packages marked as delivered but not received

  • Lost or stolen packages

If you experience an issue, we recommend contacting the carrier directly using your tracking number.
Our support team is always happy to assist where possible.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout.

Menocurve cannot be held responsible for:

  • Delays

  • Lost packages

  • Non-delivery

caused by incorrect or incomplete shipping details provided by the customer.

Questions?

If you have any questions about shipping or delivery, contact our support team at:
📩 contact@menocurve.com

We’re here to help and ensure your experience with Menocurve is as smooth and stress-free as possible.